Apply Basic Negotiation Skills and Techniques | BM (BUSINESS MANAGEMENT) | Programmes & Courses | SNEF e-Services Portal

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Funding Type

Funded Courses Non-Funded Courses

Duration

Course Fee (SGD)

Course Format

Apply Basic Negotiation Skills and Techniques

TGS-2016500153

Course Type : Funded

Course Level : 3

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SOA Title (Code) : Business Negotiation-3 (HAS-BIN-3105-1.1)

Course Objective

This unit covers identifying negotiation outcomes and roles and responsibilities, preparing the necessary information for a negotiation, using basic negotiation processes and techniques, as well as documenting negotiations.

Course Outline

1) Identify negotiation outcomes in commercial situations to establish organisation’s desired position in the negotiation 2) Identify roles and responsibilities needed to support negotiation objectives 3) Prepare relevant background information to understand other parties’ position 4) Use negotiation processes and techniques to assist in achieving desired negotiation outcomes 5) Record negotiations for evaluation and documentation purposes

Methodology

This course will comprise of group discussions, activities and short lectures. Mode(s) of Assessments: Written Assessment, Case Study, Role Play

Target Audience

Junior Officers, Executives and individuals who aim to gain lifelong tools and techniques that will benefit both personal and professional lives. *Trainee(s) is/are required to be proficient in English (writing, speaking, listening and reading) as the training and assessments are conducted in English

Trainer

Lam Fong Chai Katty
Katty is an Associate Trainer /Consultant with SNEF with more than 16 years of experience in the area of L&D, including curriculum development, content delivery, assessment & evaluation for both WSQ and non WSQ programmes. As a Trainer/Speaker, Katty is often praised for her outstanding facilitation skills and ability to inspire personal change, and she brings a high degree of energy and passion to her work. Audiences range from small executive retreats to large organizational training/meetings to conference key notes from organizations such as Sentosa Corporation, Public Utilities Board, Hitachi Elevators Asia, Land Transport Authority & Bureau Veritas Brunei. As an Management Consultant, Katty has spent several years helping public & private organisations to increase their business effectiveness by enhancing human capital capabilities through integrating L&D, HR & productivity interventions & practices. Contracted by Enterprise Singapore as Skillfuture Mentor & as a certified Workplace Learning Specialist, Katty's expertise includes identifying/diagnosing learning & performance issues in relations to business needs; work with key stakeholders to develop & facilitate implementation of interventions/solutions to address gaps, track progress, troubleshoot & to evaluate the effects of solutions, in relations to enterprise goals & to enhance employer branding. Her strengths come from her consulting/practical experience in organisational development, HR & driving service & business excellence with local & region clients in the consumer & lifestyle, trade and connectivity sectors. Katty is CQI certified by TUV-SUD, PSB, certified Workplace Learning Specialist by IAL/SUSS, ACTA certified, and holds a Master of Arts (Educational Management) from NIE/Nanyang Technological University. She also holds a Bachelor Science Degree in Economics (Management Studies) from the University of London, UK and a Specialist Diploma in Human Resource Development from Temasek Polytechnic, Singapore and a Human Resource Management (HRM) certified professional from Singapore Management University (SMU)..

FAQ

Course Fee Subsidy?
Yes

Absentee Payroll Funding?
Yes

Any Assessment(s)?
Yes

Any Certification?
Statement of Attainment

Refreshments Provided?
Yes

Lunch Provided?
No

Complimentary Parking?
No

Enquiries

Agnes Tan

+65 68276902

+65 68276927

09:00 am - 06:45 pm

On-site

1 day

Training provider (SNEF) would apply course fee subsidy (training grant) for all eligible trainee(s).

Non-SME Full Course
Fee
SkillsFuture
Funding
Amount
Payable
SC aged ≥40 $327.00 -$210.00 $117.00
SC aged ≤39 & SPR $327.00 -$150.00 $177.00
SME Full Course
Fee
SkillsFuture
Funding
Amount
Payable
SC & SC aged ≥40 & SPR $327.00 -$210.00 $117.00
Non-SME Full Course
Fee
SkillsFuture
Funding
Amount
Payable
SC aged ≥40 $327.00 -$210.00 $117.00
SC aged 21-39 & SPR aged ≥21 $327.00 -$150.00 $177.00

* All amount payable stated are inclusive of 9% GST

SC : Singapore Citizen, SPR: Singapore Permanent Resident

Definition of SMEs:
(i) Registered or incorporated in Singapore
(ii) Employment size of not more than 200 or with annual sales turnover of not more than $100 million

Absentee Payroll
  • $4.50 per hour, capped at $100,000 per enterprise per calendar year
  • Sponsoring company will receive an email notification from SkillsFuture Singapore (SSG) to log into Enterprise Portal for Jobs & Skills (EPJS) to declare necessary information for Absentee Payroll.

Funding Information & Eligibility

In order to enjoy the funding, participants need to fulfill the following requirements: 1. Singapore Citizens, Singapore Permanent Residents (SPRs) or Long Term Visit Pass Plus (LTVP+) Holders 2. Not a full-time national serviceman (under company-sponsored) 3. Successfully complete assessment & certified as competent 4. Have not enjoyed funding for the same course before. 5. For company-sponsored participants, training is fully sponsored by companies, which are registered or incorporated in Singapore 6. Sponsoring company is the direct employer who is contributing CPF for the registered Singapore Citizens or Singapore Permanent Residents (SPRs) participant *********************************************************************************************** Withdrawal/Postponement from the Registered Class: Notification of withdrawal/postponement has to be given via email to SNEF at least 7 working days before the course commencement date. There will be an admin fee chargeable for late withdrawal/postponement: - Notification received from 4 to 6 working days - 25% of full course fee (subject to 9% GST) - Notification received from 1 to 3 working days - 100% of full course fee (subject to 9% GST) - No-show – 100% of full course fee (subject to 9% GST)