Speak Like a Pro | COMMUNICATION SKILLS | Programmes & Courses | SNEF e-Services Portal

Easily locate and register for SNEF training courses to equip your employees with relevant COMMUNICATION SKILLS skills.

Funding Type

Funded Courses Non-Funded Courses

Duration

Course Fee (SGD)

Course Format

Speak Like a Pro

Course Type : Non-Funded

Course Objective

* Time saving tips to plan your speech. * Guidance to identify your audience’s needs. * Advice to influence audience liking for you as the speaker. * Methods to control nervous tension. * Guidelines to make even the least experienced speaker look like a pro!

Course Outline

Part 1: Balancing Verbal, Vocal and Nonverbal Messages * The 3 V’s of Communication. * The 3 Greeks in Persuasive Communication. * Understanding First Impressions and Perceptions. * Identify the Importance of Nonverbal (Visual and Vocal) Messages. * Receive Feedback on the Nonverbal Messages You Send. * Practice Nonverbal Impact Skills to Reduce Nervousness and to Engage the Attention of Your Listeners. * Identify Current Level of Vocal Communication Ability and Areas for Improvement. * Identifying Common Faults and Problems in Vocal Usage. * Understanding Pitch, Tone, Volume and Pace of speech. * Techniques for Voice Clarity. * Helping Participants Maintain a High Standard of Pronunciation Using the International Phonetic Alphabet (IPA) Symbols. * Vocabulary and Language Use. Part 2: Developing and Organizing Content * Understand your Audience by Answering 7 Questions (Audience Analysis). * Structure Your Information. * Make Your Content Clearer and More Memorable by Incorporating Anecdotes, Analogies, Examples, and Quotes in Your Speech. * Impromptu Speech Templates— Ice-Breakers, Persuasive Approach, IMPACT Model, MAGIC Technique, PREP method, etc. * Constructive Critique Session.

Methodology

Lecturing, group discussion, self-analysis, class brainstorming, learning from a partner, interactive exercises and role plays

Target Audience

All who needs to deliver a presentation.

Trainer

Dawson Caroline Josephine
Caroline Josephine Dawson is Director of Caroline Dawson International, Caroline has more than 18 years of invaluable experience as an Editor of lifestyle and technical publications and 15 years teaching business management, environmental and soft-skills communication. As a former journalist, Caroline’s professional work experience as a Corporate Trainer/Facilitator, Keynote Speaker and Learning & Development Consultant; has required her to market the value of her programs and persuade clients to value and understand the urgency of good communication and management skills in the work force. As an ACTA certified WSQ trainer, She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for communication workshops. Her many opportunities in working with the public and private sectors around the world has enhanced her training experience. Participants of her training workshops attest to her motivational, instructional and highly experiential training methodology that have helped them in their workplace business management. Caroline has trained operational, supervisory and managerial staff from various organisations. She holds a Master of Arts in Mass Communication from NTU (Singapore) and has attained the Diploma in Teaching English to Speakers of Other Languages (TESOL) certification through the London Teacher Training College and also teaches English as a foreign language. Caroline is also an MBTI®, DISC Accredited Administrator, Enneagram and Lumina Spark/Emotion practitioner and she has administered the tools to top level managers and supervisors on managing their leadership styles and team members. Caroline is now pursuing her Doctorate in Business Administration from the University of Teesside (UK).

FAQ

Course Fee Subsidy?
No

Absentee Payroll Funding?
No

Any Assessment(s)?
No

Any Certification?
E-Certificate from SNEF

Refreshments Provided?
Yes

Lunch Provided?
No

Complimentary Parking?
No

Enquiries

Susan Wong

+65 68276926

+65 68276927

09:00 am - 05:00 pm

On-site

1 day

Type Full Fee (inclusive 9% GST)
Member $327.00
Non-Member $436.00