CUSTOMER SERVICE | Programmes & Courses | SNEF e-Services Portal

Easily locate and register for SNEF training courses to equip your employees with relevant CUSTOMER SERVICE skills.

Funding Type

Funded Courses Non-Funded Courses

Duration

Course Fee (SGD)

Course Format

CUSTOMER SERVICE

Our Customer Service courses help organisations to create and define their desired service excellence experiences through building capabilities for innovation and productivity. Our range of customer service courses cover and cater to all levels. There are Service Excellence Framework WSQ courses which offer competency-based training with high funding support. The Non-WSQ courses offered by SNEF contributes to the wider perspectives of customer service standards and quality which can help cater a more rounded training for you.

Non-Funded Courses

Delighting Customers with Customer Focused Service Excellence Mindset

Non-Member Rate : $ 436.00

Member Rate : $ 327.00

Upcoming Course Run(s)

25 Jul 2024 - 25 Jul 2024 ..

Handling Difficult Customers Professionally (Online)

Non-Member Rate : $ 436.00

Member Rate : $ 327.00

Upcoming Course Run(s)

09 Sep 2024 - 09 Sep 2024 ..

Level Up Your Service with a Growth Mindset

Non-Member Rate : $ 436.00

Member Rate : $ 327.00

Upcoming Course Run(s)

24 Jun 2024 - 24 Jun 2024 ..

Managing Anger Effectively During Challenging Situations for Service Personnel

Non-Member Rate : $ 436.00

Member Rate : $ 327.00

Upcoming Course Run(s)

19 Jun 2024 - 19 Jun 2024 ..

Managing Stress for Customer Service Personnel

Non-Member Rate : $ 436.00

Member Rate : $ 327.00

Upcoming Course Run(s)

23 Apr 2024 - 23 Apr 2024 ..

Funded Courses

Apply Service Excellence for Operations (Classroom & Asynchronous E-Learning) SF

Course Fee
$ 97.50 to $ 272.50

Upcoming Course Run(s)

03 Jun 2024 - 03 Jun 2024 ..

Coach for Service Performance (SF)

Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

27 May 2024 - 28 May 2024 ..

Contribute to Customer Service Over Various Platforms (SF)

Course Fee
$ 117.00 to $ 327.00

Upcoming Course Run(s)

04 Jun 2024 - 04 Jun 2024 ..

Demonstrate the Service Vision (SF)

Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

24 Apr 2024 - 24 Apr 2024 ..

Engage in Service Innovation Initiatives (SF)

Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

29 Apr 2024 - 30 Apr 2024 ..

Establish relationships for Customer Confidence (SF)

Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

13 May 2024 - 14 May 2024 ..

Establish Relationships for Customer Confidence (SF) Mandarin

Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

-

Foster Service Innovation (SF)

Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

-

Implement Operations for Service Excellence (SF)

Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

-

Optimise Workforce for Service Excellence (SF)

Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

25 Apr 2024 - 26 Apr 2024 ..

Projecting a Professional GEMS Image (SF)

Course Fee
$ 234.00 to $ 654.00

Upcoming Course Run(s)

22 Jul 2024 - 24 Jul 2024 ..

Respond to Service Challenges (SF)

Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

10 Jun 2024 - 11 Jun 2024 ..

Work in a Diverse Service Environment (SF)

Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

29 Apr 2024 - 30 Apr 2024 ..


Our Customer Service courses help organisations to create and define their desired service excellence experiences through building capabilities for innovation and productivity. Our range of customer service courses cover and cater to all levels. There are Service Excellence Framework WSQ courses which offer competency-based training with high funding support. The Non-WSQ courses offered by SNEF contributes to the wider perspectives of customer service standards and quality which can help cater a more rounded training for you.

Non-Funded Courses

Funded Courses

Course Fee
$ 97.50 to $ 272.50

Upcoming Course Run(s)

03 Jun 2024 - 03 Jun 2024 ..

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Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

27 May 2024 - 28 May 2024 ..

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Course Fee
$ 117.00 to $ 327.00

Upcoming Course Run(s)

04 Jun 2024 - 04 Jun 2024 ..

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Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

24 Apr 2024 - 24 Apr 2024 ..

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Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

29 Apr 2024 - 30 Apr 2024 ..

View

Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

13 May 2024 - 14 May 2024 ..

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Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

-

View

Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

-

View

Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

-

View

Course Fee
$ 195.00 to $ 545.00

Upcoming Course Run(s)

25 Apr 2024 - 26 Apr 2024 ..

View

Course Fee
$ 234.00 to $ 654.00

Upcoming Course Run(s)

22 Jul 2024 - 24 Jul 2024 ..

View

Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

10 Jun 2024 - 11 Jun 2024 ..

View

Course Fee
$ 156.00 to $ 436.00

Upcoming Course Run(s)

29 Apr 2024 - 30 Apr 2024 ..

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