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Upcoming Programmes & Courses


Demonstrate the Service Vision (SF)
CUSTOMER SERVICE

• Recognise the role one plays in contributing to the organisation’s vision, mission and values • Demonstrate service delivery in accordance with the organisation’s vision, mission and values • Monitor own performance to ensure consistency with the organisation’s vision, mission and values

calendar 30 Apr 2024
ICDL Computing - 2 days
IT (INFORMATION TECHNOLOGY)

Understand key concepts relating to computing and the typical activities involved in creating a program. - Understand and use computational thinking techniques like problem decomposition, pattern recognition, abstraction and algorithms to analyse a problem and develop solutions. - Write, test and modify algorithms for a program using flowcharts and pseudocode. - Understand key principles and terms associated with coding and the importance of well-structured and documented code. - Understand and use programming constructs like variables, data types, and logic in a program. - Improve efficiency and functionality by using iteration, conditional statements, procedures and functions, as well as events and commands in a program. - Test and debug a program and ensure it meets requirements before release.

calendar 02 May 2024
ICDL Perform Spreadsheet Functions (Excel 2016/2019) - 2 days
IT (INFORMATION TECHNOLOGY)

This module enables learners to understand the concept of spreadsheets and to demonstrate the ability to use a spreadsheet application. Learners will understand and be able to accomplish tasks associated with developing, formatting, modifying and using a spreadsheet, in addition to using standard formulas and functions, and demonstrate competence in creating and formatting graphs or charts.

calendar 02 May 2024